The Fax Outbox feature allows users to view faxes in the Outbox, as well as to edit and resend faxes.
- Within the EHR, select “Documents” from the bottom blue bar annd then select the “Fax Outbox” tab.
- Filter the faxes displayed by “Status” and “Sent By.”
- View the status of each fax. If the status of a fax is “Failed,” click the question mark to view the reason why the selected fax has failed.
- Click the “Search Faxes” icon to search for specific faxes.
- Enter information and click “Search Faxes.”
- The search results will appear on the next screen.
- To resend or delete a fax, highlight the desired fax and click “Resend” or “Delete.”
- To view the queue, click “View My Fax Queue.”
- Enter Cover Sheet information, and flag as “Normal” or “Urgent.”
- Filter Recipients by using the “Contact Filter.”
- Add a New Recipient if desired.
- Click “Save Fax Queue” to save.
- Click “Clear Fax Queue” to clear the Queue.