The Patient Scorecard offers a brief overview of the patient’s portal engagement and clinical quality measure evaluation. You can quickly manage the measures population and take the relevant action to remedy failing patients. We recommend checking the patient’s scorecard a part of your practice’s daily workflow.
The Patient Scorecard displays on the slide panel and is accessible from the same pages as Encounter Preview (Patient Tracker, Room Tracker, and Open Encounters).
The patient’s engagement with the patient portal is vital to passing measures in Advancing Care Information and passing Improvement Activities.
- To open the slide panel, click the appointment row. Encounter Preview displays.
- To open the Patient Scorecard, click
![ptScorecardRed]()
. The alert in red indicates that there is at least one failing measure. If there is no alert, you are passing all measures.
. The alert in red indicates that there is at least one failing measure. If there is no alert, you are passing all measures.
![red_x_delete_icon]()
: Patient engagement action needs attention or a clinical quality measure is failing.![greenCheckmark1_icon]()
: Patient engagement action has been performed or a clinical quality measure is passing.- Under Patient Engagement, there are options to send reminders to the patient by clicking the appropriate button.
- In this example, to remind your patient to visit their portal and view their medical record, click Send View Reminder.
- Sending this reminder satisfies the Secure Message Sent action. After the patient views their medical record on the portal, the Medical Record Viewed action is satisfied.
- Under Clinical Quality Measures, click
![blueEdit_icon]()
to edit failing measures (e.g., update the measure status, last value, add notes). ![bluePaper_icon]()
indicates there is a note in the measure.
: Patient engagement action needs attention or a clinical quality measure is failing.
: Patient engagement action has been performed or a clinical quality measure is passing.
to edit failing measures (e.g., update the measure status, last value, add notes). 
indicates there is a note in the measure.