The Patient Portal Co-branding Setup feature enables you to co-brand the YourHealthFile Patient Portal to resemble your practice’s website.
Co-branding
With Patient Portal co-branding, practices can display their practice’s website branding throughout YourHealthFile.
- Practices upload a practice logo to display in the Patient Portal header and within patient emails.
- Practices display their website URL in patient emails as the portal login link.
Practices have the option to host the login so that patients log in to the Patient Portal directly from the practice’s website.
- From the menu bar, click Admin and then click Patient Portal Co-branding Setup.
Website URL
- Enter your practice’s website URL. Your patients will be redirected to your practice’s website after they log out of the patient portal.
- Click Save.
- To remove the website URL or both the URL and the logo file, click Clear. To remove a previously saved URL or both a saved URL and logo file, click Clear and then Save.
Practice Logo
- Click Browse to search your computer for your practice logo file (.gif, .jpg, or .png file no larger than 150 kb), select the file, and click Open.
- Click Save.
- To delete a selected image, click Delete. To delete a previously saved image, click Delete and click Save.
- To remove a previously saved URL and logo file, click Clear and then Save.
- The practice logo is displayed in the Patient Portal header in place of the YourHealthFile logo.
- The practice logo is displayed at the top of patient emails.
- The practice website URL is displayed as the login link.
Hosted Login
Practices can host the Patient Portal login, enabling patients to log in from the practice’s website. Upon successful authentication, the patient is directed to YourHealthFile. Upon logout, the patient is redirected to the practice’s website. Unlike co-branding where the practice’s logo is displayed on YourHealthFile pages, a hosted login does not place the practice’s logo on the portal pages. All portal pages continue to display the YourHealthFile logo.
Practices can co-brand the Patient Portal so that the practice logo is displayed throughout the portal.
- The login form is displayed on the practice’s website by inserting an IFrame in the HTML code on one of the practice’s existing web pages. Alternatively, practices may create a new page intended specifically for portal information and login, such as the example here.
IFrame
The URL for the HealthFusion login must include “https” instead of the typical “http” to ensure that the patient’s login credentials remain encrypted during the login process.
Downtime
- The Patient Portal may be occasionally unavailable due to scheduled maintenance. Under normal circumstances, this downtime will not be scheduled during normal Monday–Friday business hours.
- If the Patient Portal is taken offline, the login screen will be replaced with a message alerting the patient of the downtime.